Privacy Policy

FBISE MCQS by Clevora Technologies
Package: com.clevora.fbise_quiz
Effective date: 8 September 2026
Last updated: 8 September 2026

This Privacy Policy explains how Clevora Technologies (“we”, “us”, or “our”) collects, uses, and protects information when you use the FBISE MCQS mobile application (the “App”).

1. Who we are

FBISE MCQS is an offline-first exam preparation app for students and administrators. It is developed and published by Clevora Technologies.

Contact for privacy requests:
Email: privacy@clevora.com

2. Information we collect

Depending on how you use the App, we may process:

Account information — email address, password (stored securely by our authentication provider), display name, and role (for example Student or Admin).
Learning activity — quiz attempts, scores, answers, practice progress, and related history tied to your account.
Curriculum content — classes, subjects, topics, and questions created or managed by authorized admins/writers.
Device and app diagnostics — crash reports and basic analytics events (for example app opens and feature usage) to improve stability and performance.
Local app data — content and preferences stored on your device so the App can work offline.

We do not intentionally collect precise GPS location, contacts, photos, microphone, or SMS data for this App.

3. How we use information

Create and manage your account and sign-in
Provide quizzes, MCQ practice, progress tracking, and PDF reports
Sync curriculum and progress when you are online
Support admin tools for users and educational content
Improve reliability, security, and user experience
Respond to support or privacy requests

We do not sell your personal information.

4. How we store and process data

On your device — the App keeps an offline database and preferences so you can study without a network connection.
In the cloud — account authentication, curriculum, and sync-related data may be stored using Google Firebase services (including Authentication, Cloud Firestore, Analytics, and Crashlytics), subject to Google’s terms and privacy practices.
PDF exports — progress and quiz reports are generated on your device. If you share a PDF, it is shared through the tools you choose (for example email or messaging apps).

5. Third-party services

The App uses Google Firebase / Google Play services for authentication, cloud data, analytics, and crash reporting. Those providers may process device identifiers and usage/diagnostic data according to their own policies:

The App shows ads through Google AdMob. AdMob may collect the device advertising ID, approximate location (from IP address) and ad interaction data to serve and measure ads. Ads are limited to general-audience (G) content. You can reset or opt out of personalised ads from your device's Google settings.

6. Data retention

We retain account and learning data for as long as your account remains active or as needed to provide the App. Local data remains on your device until you clear app storage or uninstall the App. Crash and analytics data are retained according to the retention settings of our analytics providers.

7. Your choices and rights

You may request access to or deletion of your account data by emailing us.
You may stop using the App and uninstall it at any time.
Device OS settings may allow you to limit certain analytics or reset advertising identifiers where applicable.

If you are in a region with additional privacy rights (for example GDPR or similar laws), contact us and we will handle your request as required by applicable law.

8. Children’s privacy

The App is intended for educational use, including secondary-school exam preparation. We do not knowingly collect personal information from children under 13 without appropriate consent where required. If you believe a child has provided personal data inappropriately, contact us and we will take reasonable steps to delete it.

9. Security

We use reasonable technical and organizational measures to protect data, including encrypted transport (HTTPS) and authentication through Firebase. No method of transmission or storage is 100% secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you accept the revised policy.

11. Contact

Clevora Technologies
App: FBISE MCQS (com.clevora.fbise_quiz)
Email: privacy@clevora.com